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Why Strategic Planning for BM

• Expectation from the Leaders Managing Directors of WASA

• “Think for a Living” ( Marshall and Tucker, 1992) not simply lifting and moving

• Our focus is on creating new tomorrow , not reacting to yesterday

• BM is an important tool to show where we are heading!


Purpose of Planning for BM

• Avoid yesterday mistakes

• Design internal institutional arrangement within WASAs for BM

• Mapping Infrastructure –GIS ( UU and WASAs)

• Agree on Indicators for B.M

• Capacity Building needs for B.M Team/M.D

• Design of M&E for BM in WASA


Integration with the Performance improvement Plan

• Link B.M with the strategic plan and performance improvement plan

• Define clear purpose of each WASA for example WASAL, WASAG, WASAM,   WASAF or   WASA R For B.M by M.D and team


Traps in B.M Process

• Working Harder Not Smarter

• Simply changing the labels …. Will not work

• MDs/ We must change the way we think

• Activity Trap


Six Critical Success Factors for Planning and Thinking Strategically
(R. Kaufman, 1994)

1) Move out of today’s comfort zones and use newer and wider paradigm for thinking, planning     doing and evaluating

2) Differentiate Between ends and means ( Focus on “What” not “How”)

3) Use and Link all three level of results ( Mega/outcome, Macro/output, and micro/product)

4) Use Ideal Vision

5) Prepare Objectives

6) Define “need” as a gap in result ( not a insufficient level of resources, means or methods)


Institutional Arrangement and Capacity Building in WASA

• Thinking on the Institutional Arrangement

• Who will be in the BM Group at WASA?

• How they will be selected?

• What resources and training I will provide them ?


Capacity Building and Reporting

• What kind of training / capacity building is needed

• Who and how it will be provided

• Why the previous initiative was not so successful

• How the B.M will be reported

• What is the role of leadership /MD in the process


Bench Marking Action Plan

B.M Objectives	List of Indicators	Team Compositing - Coordinator	Training / follow up	Reporting Schedule	M & E

The initiative taken in WASA Lahore regarding Benchmarking of UWSS

Problems & Initiatives of WASA Multan

The initiative taken in WASA Gujranwala